Author Archives
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Empathy
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When A Potential Client Sizes You Up…
What’s the first thing a potential client notices about you, after seeing your profile on Psychology Today? It’s how quickly you respond to his or her email or phone call, how much time you take responding to questions, and how… Read More ›
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“You’re Growing a Jungle Out There,” He Said
Every year I bring my outside plants in, with the best of intentions to winter them over successfully, so I won’t have to purchase new ones in the spring. And every year, I fail dramatically. Herbs, coleus, geraniums… shriveled, dried… Read More ›
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Insurance Deductibles Begin Anew in Barely 10 Weeks – Is Your Business Ready?
For professionals depending on commercial health insurance to pay the bulk of their session time with clients, the first few months of each calendar year can be rough. If an insured or “member” (i.e. your client) has a deductible, which… Read More ›
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Additional Medical Supports & Procedures Now Available Via Telehealth, per CMS
Special Edition – Thursday, October 15, 2020 Trump Administration Drives Telehealth Services in Medicaid and Medicare On October 14, CMS expanded the list of telehealth services that Medicare Fee-for-Service will pay for during the COVID-19 Public Health Emergency (PHE). CMS… Read More ›
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Flowers from a Client!
As I’m sitting here multi-tasking – listening to a webinar on SEO put on by Flyte New Media of Portland, while also responding to various client emails and scheduling questions – the front desk bell tinkled. I don’t have a… Read More ›
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Extra Furniture for Sale (SOLD!)
I purchased these two pieces at auction for one of our offices – and then later found a chair and side table I liked better. Since they take up a lot of room in a small office, I’d just as… Read More ›
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From the Maine Office of Aging & Disability Services (OADS) re Releases, Liability & COVID-19
Reprinted as received. Releases, Liability, and COVID-19 August 17, 2020 As community programs and services reopen throughout the State following temporary closures or suspensions due to COVID-19, it has come to the Department’s attention that some MaineCare and OADS-funded Home… Read More ›
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Virtual RIA Services (Referral, Intake, Appointment) Now Available!
We have to admit… there was a moment when we wanted to call this our Virtual AIR Service, but “appointment, intake, referral” is a bit backwards from the way it all usually works! In any event, Heritage Health Services (HHS)… Read More ›