If you’re thinking about starting a business, the scenarios below should give you pause. There’s lots to think about, as each of these very real situations (which I personally knew about, having talked with the individuals involved), should show. Scenario… Read More ›
In the mid 1980s, I wrote a series of articles for a freebie weekly newspaper based in western Maine. The topic? How to start and manage your own business. Copies of all those articles (and there were maybe a dozen… Read More ›
A “content scraper” called “FindHealthClinics dot com” (which is based in the UK) has apparently stolen our website’s contents and posted the blogs on their own site, pretending to be a good way for the general public to find therapists,… Read More ›
https://arstechnica.com/science/2023/12/humana-also-using-ai-tool-with-90-error-rate-to-deny-care-lawsuit-claims/ https://www.homecaremag.com/news/lawsuit-accuses-humana-using-ai-deny-post-acute-care For five years, I provided back office operations supports to mental health therapists. A large part of what I did consisted of trying to get insurance companies to pay for medically necessary therapy visits. Those visits included the mom… Read More ›
Years ago, I owned a large-ish mental health agency here in Maine, with offices in 10 counties. Some of those offices were in buildings we owned; some were leased. Because we were sprawled across a wide area, and had over… Read More ›
The heating system in my office suite went ka-blooey. Over the weekend it got really cold in here, so yesterday I called the landlord even though I didn’t want to bother him, as he’d just had hip surgery. But he… Read More ›
What’s the first thing a potential client notices about you, after seeing your profile on Psychology Today? It’s how quickly you respond to his or her email or phone call, how much time you take responding to questions, and how… Read More ›
As I’m sitting here multi-tasking – listening to a webinar on SEO put on by Flyte New Media of Portland, while also responding to various client emails and scheduling questions – the front desk bell tinkled. I don’t have a… Read More ›
We have to admit… there was a moment when we wanted to call this our Virtual AIR Service, but “appointment, intake, referral” is a bit backwards from the way it all usually works! In any event, Heritage Health Services (HHS)… Read More ›
So, you’re a therapist doing the hard and critical work you love. That is, until it’s time to talk to a client about the co-pays that aren’t being paid, the deductible that isn’t being paid, the cash payments that aren’t… Read More ›
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